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50% Off Your Any Purchase at Best Buy

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Popular Best Buy Promo Codes & Sales

Discount Description Coupon Expires
50% Off 50% Off Your Any Purchase at Best Buy
$10 Off $10 Off 2 Echo Dot 4th Gen Smart Speakers
Up to $150 Off Up to $150 Off Selected Samsung Galaxy Book Laptops
14% Save 14% Save on Selected Nanoleaf Shapes Smart Lighting
Free Shipping Free Shipping When You Spend Over $35

 

 

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. We have more than 1,000 stores and more than 90,000 employees in the United States and Canada.

Our Leader Ship

CRS Report

For more information, read our latest Corporate Responsibility and Sustainability (CRS) report.

Free standard shipping on orders $35 and up.

On qualifying items, free shipping will be noted on the product page and in your cart, along with an estimated date of arrival. The $35 order total is after coupons and before taxes, and does not include select digital downloads, e-gift cards, special orders, items listed as specialty items, scheduled delivery items and any items cancelled or removed from the order. The $35 minimum does not apply to My Best Buy™, My Best Buy Plus™ or My Best Buy Total™ members.

See shipping costs and timing

Free next-day shipping on thousands of items.

Geographic limits may apply. Next-day delivery for qualifying products is based on product availability and on the time of day the order is placed. $35 minimum purchase is required for non-My Best Buy™ members and applies to ship-to-home items after coupons and before taxes. ($35 minimum does not apply to My Best Buy™, My Best Buy Plus™ or My Best Buy Total™ members.) $35 minimum does not include digital downloads, e-gift cards, special orders, and any items canceled or removed from the order. Next-day delivery limitations may apply for Thanksgiving week, select promotional periods and weekend orders. Size and weight restrictions apply. Major appliances, 51″ or larger TVs, and other scheduled delivery items have different delivery terms.

Free 2-day shipping for My Best Buy Plus™ and My Best Buy Total™ members.

2-day shipping not available in all areas. Select items limited to free standard shipping at the time of purchase. Limitations apply, including extra days for shipping due to limited inventory or constrained carrier capacity, product availability, the time of your order, your shipping location, select promotional periods, carrier constraint and weather issues.  Orders to P.O. Boxes may result in additional shipping time.

Extended holiday return & exchange periods

Customers can shop with peace of mind with easy returns. Purchases made Oct. 27 through Dec. 30 have an extended return period through Jan. 13, excluding items purchased with a third-party contract, [e.g., activatable devices (cell phones, cellular tablets, mobile hotspots, cellular wearables) and AppleCare+ plans, etc.)], and holiday decorations (e.g., artificial trees, lights, decorations, etc.). Other exclusions, including restocking fees, non-returnable products and all other terms and conditions of the Best Buy Return & Exchange Promise apply.

Qualifying purchase

Last day of return window*

Activatable devices*

14 days

Holiday decorations

15 days

Most Best Buy purchases

Jan. 13, 2024

My Best Buy Plus™ and My Best Buy Total™ member purchases

Purchases made Oct. 27–Nov. 15, 2023: Jan. 13, 2024.
Purchases on, or after, Nov. 16, 2023: 60 days.

*Verizon activatable devices have a 30-day return period for all customers.
*Day 1 is the date the customer acquires the product.

Return and exchange periods

The below return and exchange period applies for purchases before Oct. 27, 2023, and after Dec. 30, 2023.

If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy Education and Best Buy Business

Member Status

Standard

My Best Buy Plus™ and My Best Buy Total™ members

Most products

15 days

60 days

Activatable devices*

14 days

14 days

*Activatable devices are devices capable of being activated and include cell phones, cellular tablets, mobile hotspots, and cellular wearables. Verizon devices capable of being activated have a 30-day return period for all customers.

Restocking fees

Some items we sell (see below for the detailed list) have a restocking fee if returned by a customer.

Product

Returns fee

Activatable devices (excluding prepaid phones) $45
Drones, digital cameras, camera lenses, camcorders (including action cameras), electric bikes, electric mopeds, premium scooters, super scooters, mobility scooters, electric wheelchairs, leg and body recovery systems, projectors, projector screens, and special-order products 15% of item purchase price

There is no restocking fee if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.

Final sale and nonreturnable items

All final sale merchandise cannot be returned. Other nonreturnable purchases include custom orders, personalized orders, non-subscription digital content (including digital gaming but excluding Microsoft Office), prepaid cards (including third-party gift cards and prepaid phone cards), vehicle replacement key fobs, memberships, completed services, plumbing items including bidets, sexual wellness products, trading cards (including Pokémon cards), home standby generators, opened products that interact with bodily fluids, opened SIM kits, opened LEGO products, opened consumable items including batteries, cleaning agents, oils, fuel, filters, cleaners, health supplements, health test kits, ink and 3D printer filament.

Like-new condition

Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.

How to return an item

Gather the purchases you want to return, along with the original contents and packaging.

Return at a store

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.

Find a store

Use our prepaid return label

You will get free shipping on your return by using our prepaid label. Log in to your Best Buy account to locate your order. Print a prepaid shipping label. Put the return label on the package and take it to an authorized UPS drop-off location and ship it to us during your return period.

Some exclusions apply

We want to be sure you are getting the most out of your new computer from Best Buy. So, if you have questions or need help, call us for expert assistance. This service is available for 2 weeks after your purchase date.

How to return a major appliance

We want you to be satisfied with your purchase from us. Before you accept delivery of your major appliance, please inspect it. If any issue exists, you may refuse delivery. Once you have accepted delivery (or if you brought the major appliance home yourself), please contact us immediately regarding defects, damage or other issues. Please do not contact the store. Please call us at 1-888-BEST BUY (1-888-237-8289).

Refund method and timing

With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.

For returns by mail, once we receive your return, we will process it within 7–10 business days. Depending on your bank’s processing time, it may take up to 10 days after we process the return to reflect on your account.

If you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, we will refund you by check within 10 business days. Any amounts deducted from a gift card will be credited to the gift card. If you no longer have the gift card used for an order, please call us at 1-888-BEST BUY (1-888-237-8289) with your order number handy, and we’ll be happy to send you a replacement.

Special considerations

Damaged, defective or incorrect items

If you receive a product that is damaged in shipping, defective, or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we’ll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289).

Returns lacking proof of purchase

Reimbursements on returns lacking proof of purchase may require an email address, may be denied or limited, and state sales taxes and fees will not be reimbursed.

Product accessories and packaging

Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.

Bundle discount and free items

If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased.

Connected and Wi-Fi devices

Please make sure that all data has been removed and the device is no longer linked to any cloud account or to any other device so that we may accept the return of this product. If you decide to return a phone or device with a carrier contract, you are responsible for cancelling your service contract with the carrier, and for all carrier charges.

There are two ways to return your phone or device and cancel your service:

  • Return your device to a Best Buy store. Be sure to tell the store associate that you want to cancel your service. Carrier service cancellation policies may vary.
  • Call Best Buy Mobile at 1-877-702-2211 (6 a.m. to midnight CT) for instructions on how to return the device by mail.

Gifts

We will provide you store credit for the purchase price of a gift you return in store. For gifts returned via mail, we will credit the gift purchaser and notify them via email.

Holiday decorations

Products in Halloween Decorations and Christmas Decorations categories can be returned within 15 days for all customers, including My Best Buy™, My Best Buy Plus™ and My Best Buy Total™ (“Membership Program”) members, for a full refund.

Extended returns

The following items have an extended return period: Litter boxes have a 90-day return policy for all customers, including Membership Program members; pet training devices and hearing aids have a 60-day return policy for all customers, including Membership Program members. Please note that hearing amplifiers follow our standard 15-day return policy.

Entertainment products

Opened physical copies of computer software, movies, music, video games, books, video game guides and sheet music can only be exchanged for an identical item.

Services, subscriptions and Microsoft 365 and Office

Return and refund details on services and subscriptions, including antivirus software and Microsoft 365, are found in their terms and conditions, available at BestBuy.com/PlanTerms. Microsoft Office can be returned within 30 days by all customers, including Membership Program members, for a full refund. If you have purchased a service that you have not used, but you now wish to return and you are unable to return in a store, please contact us at 1-888-BEST BUY (1-888-237-8289).

Special important information

Purchases from a Best Buy Marketplace store

The return policy for purchases made from a Best Buy Marketplace store at a third-party website (e.g., Amazon, eBay) are listed on those websites. The return policy for purchases made on YourHealth.BestBuy.com are listed on that website.

Purchases from a manufacturer website, fulfilled by Best Buy

The return policy for purchases made from a manufacturer’s website and fulfilled by Best Buy is subject to the manufacturer’s return policy, listed on their website. Read our Partner Returns FAQs.

Frequently asked questions about manufacturer returns

While rare, our partnership with some manufacturers may require you to return your items directly to the manufacturer (e.g. Burrow, Lovesac).

Pacific Sales and Magnolia/Premium Design Center products

Purchases at a Pacific Sales Kitchen and Home store and at the Pacific Sales Outlet store can only be returned to those stores. Magnolia/Premium Design Center products can only be returned to Best Buy stores that have a Magnolia/Premium Design Center inside. Find a store.

Privacy policy

To learn more about our privacy practices, please see our Privacy Policy.

Export regulations

If you live outside the United States, please remember to comply with all U.S. Export Administration Regulations and control laws, and know that return shipments to us need to occur within the U.S.

Manufacturer specifications/instructions

We are not responsible for manufacturer specifications, changes, production delays, or instructions issued by manufacturer. Please contact the manufacturer with any questions regarding the specifications or use of merchandise.

Installation and accessories

Basic installation does not include any modification of cabinetry or plumbing and does not include cost of installation parts such as gas flex hoses, electric pig tails, venting material, trim kits and water lines. Before installation, your home must be equipped with an on/off valve for both gas and water. According to the local municipality, some cities/states/municipalities may require a licensed plumber, electrician or licensed contractor. Additional exclusions may apply. Please ask us for details.

Returns at a store for Best Buy Business™, Best Buy Education™ and alternative pickup location purchases

Most products you buy through Best Buy Business or Best Buy Education can be returned at a Best Buy store. Best Buy purchases picked up at a non-Best Buy location (e.g., a UPS Access Point®) can only be returned to Best Buy.

Best Buy kiosk shipping returns

Kiosk purchases cannot be returned in stores. To initiate a kiosk return, please contact us at 1-877-415-3487 Monday through Sunday, 8 a.m.–9 p.m. CT. Best Buy will send you a shipping label to ship your kiosk return to us.

Best Buy may run tests of the Return and Exchange Promise in select locations and may amend these terms at any time.

Price Match Guarantee

What qualifies?

Your product may be eligible for price matching if it is:

Identical to the Qualified Competitor product.

The product must be a matching brand, model number and color to qualify. The product must also be a new product.

Immediately available at a Qualified Competitor.

Not shown on our exclusions list.

Exclusions apply including, but not limited to, items sold by Marketplace vendors, Qualified Competitors’ service prices, special daily or hourly sales, and items for sale at a Qualified Competitor the Friday before Thanksgiving Day through the Monday after Thanksgiving.

See our full list of exclusions

Online

In Store

Find it. Chat with us.

1. Find a qualifying product.

While online, find a qualifying product that you want BestBuy.com to price match. Make sure the product you would like to price match is an immediately available new product and is identical to our Qualified Competitor’s product (it must be a matching brand with identical model number and color). BestBuy.com orders are available for price matching by online chat or by phone.

2. Chat to request a price match.

Connect with us via Best Buy Chat. Please be prepared to direct us to the ad or website that is displaying the current lower price you would like to match. You can also call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com price match request.

Holiday Price Match Guarantee

If our price goes lower during the holiday season, we’ll match it.

The Holiday Price Match Guarantee lets you shop with confidence. Most products purchased at Best Buy between Oct. 27 and Dec. 30 can be price matched through Jan. 13 with Best Buy’s Holiday Price Match Guarantee.   

The Holiday Price Match Guarantee allows customers to request a price match to a current Best Buy product price for an immediately available new product during our extended Holiday Return & Exchange period. Items excluded from the extended Holiday Return & Exchange period (e.g., items purchased with a third-party contract [e.g., cell phones, AppleCare+ plans], holiday decorations, non-returnable products, etc.) are excluded from the Holiday Price Match Guarantee. The Guarantee does not apply to price matching competitor’s prices. All other terms and conditions of the Best Buy Price Match Guarantee apply.

Price Match Guarantee policy details.

We won’t be beat on price.

We’ll match the current product price of key online and local competitors (“Qualified Competitors”) for immediately available new products (excludes clearance, refurbished and open-box items).

Special considerations:

  • At the time of sale, we price match these Qualified Competitors.
  • We match our online and app prices on in-store purchases and our in-store prices on online and app purchases.
  • If we lower our in-store, online or app price during the return and exchange period, we will match our lower price, upon request.
  • Our Price Match Guarantee covers new items (excludes clearance, refurbished and open-box items). One price match at the time of purchase, per identical item, per customer, at the current pre-tax price available to all customers is allowed.

 

Our Price Match Guarantee does not cover:

  • The prices of retailers not listed as a Qualified Competitor.
  • Products shipped from or sold by third-party sellers on a Qualified Competitor website.
  • Pricing only available to select groups of customers including Membership Program members, loyalty offers, discounts relating to non-warehouse membership or paid loyalty programs and government exchange store offers.
  • Transactions from Best Buy Education, Best Buy Business and from a Best Buy Marketplace store on a third-party website (e.g., Amazon, eBay, Google).
  • Qualified Competitor offers including contract cell phones, service prices (including delivery and installation charges), pre-order offers, rent/lease to own items, liquidation offers, trade-in offers, items denoted as Black Friday pricing, special daily or hourly sales and items for sale the Friday before Thanksgiving Day through the Monday after Thanksgiving.
  • Any financing offers, bundle offers, items included in bundle offers, subscription services, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, items included in gift card offers, Point of Sale Activation cards, video game discounts related to a membership program, and voice-only deals, whether offered by us or a Qualified Competitor.